Frequently asked questions

We currently service the following Cities: Kirkland | Woodinville | Bothell Bellevue | Redmond | Lynnwood

We stand by our name with our high level of service. While other companies may charge more for little details, they are included in our cleaning service. During our initial baseline cleaning, we clean your home/business from top to bottom. During our routine visits, we maintain your home to ensure that it’s cleaned to perfection. Extras are available. Additional fees apply.

We require at least 48 hours notice for cancellations of service. Cancellations must be made by calling 425-999-3322 or e-mailing Admin@Psrvcs.com. You will receive a response within one business day, during business hours Monday-Friday. If you contact us less than 48 hours in advance of your scheduled cleaning to cancel, we will charge a non-refundable fee of $75 to cover a portion of our expenses.

Please ensure that our staff has access to your home or business. During the online sign up process, you will be prompted to tell us where to find your key for the initial cleaning if you will not be home. The majority of our clients ask us to keep the key, where we assign it a control number, log it in to our production management system, and store in our key safe. If you choose, we can return the key to the place of your choosing, but Pristine Services is not responsible for losses due to access arranged in this method.